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Login and Signup How to set a recovery email address

A recovery email address is an optional email address you may enter when creating a Liverado account. We use this email address to help you reset your password or send configurable notifications for new messages.

Provide an alternate email address

The alternate email is an optional non-Liverado email address you may enter when creating a Liverado account. The email address is where we send you notifications when new messages are received in your Liverado account. You can also use the alternate email address to reset the password if you forget your original password. So we recommend you set up an alternate email address from the beginning.

After you start using Liverado, we will use your alternate email address to contact you in the following situations:

  • For password resetting. You can use the alternate email to reset your password if you forget your password (Your data in the previous mailbox is unrecoverable).

  • For forwarding messages. Activate "Auto Forwarding" in "Settings". Your alternate email address will receive a message when your Liverado inbox receives a new message. However, suppose a third email service provider does not provide end-to-end email service (such as Gmail). In that case, such a provider may access your message.

  • For sending notifications. Suppose you enabled "Notification" in "Setting". In that case, your alternate email address will receive a notification when your Liverado inbox receives a new message.

Add or update the recovery email address

Follow the steps to add or update the alternate email address:

  1. Go to the Settings page.

  2. Go to the Security section.

  3. Go to the Recovery methods section.

  4. Find Recovery email, and click Modify.

  5. Enter Your new alternate email address.

  6. Click Submit.

Your recovery email address should be an email address that you can always access.

Setting an alternate email address is optional. You don't have to provide an external email address for notification and resetting your password. However, we strongly recommend you provide it.

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