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Help Centre

  • How to enable a catch-all email address in your custom domain

    What is a catch-all domain? A catch-all email account is an address designated to receive all mail sent to the domain's email address. For example, you have configured three email addresses for mycustomdomain.com: info@mycustomdomain.com sales@mycustomdomain.com webmaster@mycustomdomain.com Now you decide to configure info@mycustomdomain.com as a catch-all email account. After the configuration, any email sent to support@mycustomdomain.com (or any other invalid email address) will be sent to the catch-all account (info@mycustomdomain.com). Liverado supports Catch-all email addresses if you are a Tondro or Fulmo user. It is a good practice to set up your catch-all email address. Suppose you do not enable the catch-all address, and your contacts try to send mail to your invalid address. In that case, they will receive a bounce email informing them that the address they are trying to send does not exist in your domain. How to enable catch-all email address Make sure you have completed all the steps to ...

  • How to connect a custom domain

    This article will guide you on how to add your domain to Liverado so that you can send and receive messages using your domain address. It will also instruct you on verifying your domain. After the verification process, the emails sent to your domain are correctly directed to your Liverado inbox. To use your custom domain in Liverado, you must control the Domain Name System (DNS) records. DNS records the public information of the domain, which other web servers will look up to learn how to communicate with your domain. Generally, you can change the DNS records on the domain registrar's website or wherever the name server is hosted. Once you have made a DNS change, other web servers will find the new record. However, this change may take time to propagate because the previous DNS records can still be cached over the internet. The time to live (TTL) setting controls the caching time of DNS records. So we recommend setting it to a shorter time (1 hour or less). How to add your domain How to verify your domain ...

  • What are email addresses and aliases

    Addresses and aliases allow you to communicate through email with different identities. Types of addresses Set up addresses Original address Additional address (Alias) Virtual alias Organisation address (under your custom domains) Types of addresses Liverado offers four types of email addresses: Original address: You have one original address when you create a Liverado account (for example, user@liverado.com). Additional address (Alias): You can add additional email addresses to your account in the same email box. (For example, the original email address is Bob@liverado.com, and you can create an additional alias Bob123@liverado.com. Virtual Alias: Vulture alias is unlimited extra addresses using the "+" sign. (for example, username@liverado.com is an original address, username+yellow@liverado.com, username+red@liverado, etc., are the vulture aliases. Organisation user address (Under a custom domain): For users in your organisation who have their own personal login and inbox. (including owner and no...

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