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Help Center

We are happy to provide support in Chinese, English, Russian and Spanish. Our team aims to respond to your inquiries within 48 hours, although we typically reply much sooner, often within 6 hours.

Contact Us

For immediate assistance, please email us at [email protected].

Frequently Asked Questions

Can I request a refund?

Yes, we offer refunds within the first 14 days of purchase.

What payment methods do you accept?

We accept payments via credit/debit card, PayPal, and cryptocurrency.

How do I change my account settings?

To update your account settings, log in to your account and navigate to the settings or profile section.

Do you offer technical support?

Yes, we provide technical support to help you resolve any issues or difficulties you may encounter while using our services.

Can I upgrade or downgrade my subscription plan?

Yes, you can upgrade or downgrade your subscription plan at any time. Simply log in to your account and navigate to the subscription section to make changes.